Job Description
Job Title:
Pet Groomer
Job Function:
Pet Grooming
Job Level:
Mid level and Senior
Industry:
Pet Care Facility
Employment Type:
Full-time and Part-time
Location:
Harlem, NY
Reports To:
The General Manager
Working Days and Hours:
The Shoppe is open Sunday-Saturday. There is some flexibility with scheduling. Full-time employees are required to work 32-40 hours. Part-time employees are expected to work 24-28. Weekend availability is a must.
Summary and Corporate Profile:
At the Bark Shoppe, we are a diverse, intelligent, experienced, professional team providing outstanding customer service and products and changing the Pet Grooming industry in New York City. We are a fast-growing pet grooming company based in Harlem, the heart of NYC.
We are looking for passionate and dedicated Groomers who fit our culture and model our values to join our growing team.
Here is some more information about us: The Bark Shoppe was established with “Your Pet. Our Priority” as its North Star. We are 100% committed to our customers, their pets, our staff, and our community. Our products and services are based on the expertise of leading pet care professionals. We are also a minority and woman-owned business, committed to diversity and inclusion in the workplace. We’re a growing team that values differences, celebrates innovation, and welcomes all!
We believe in you, and we are here to support you every step of the way. Working here is a vibe—and all are welcome. At The Bark Shoppe, anything is pawssible.
Role Description and Responsibilities
● Deliver outstanding customer service to pet owners by executing style requests, communicating and recommending solutions based on the pets needs, and bringing a positive attitude to work each day.
● Perform grooming services to include: bathe services, haircut services, styling services, nail trims, deshedding, ear/eye cleaning and removing matted hair for dogs and cats of various sizes and breeds.
● Grooming and styling pets according to pet owners’ instructions or standard grooming styles.
● Accommodating special requests that pet owners may have.
● Have a strategy and plan to increase boarding dogs & daycare dogs per week in the shop.
● Identifying health issues in pets, such as ear infections, skin conditions, or tooth decay, and informing pet owners of these observations.
● Clean all tools and equipment between each use and keep a clean station at all times.
● Provide a safe environment for pets while in our care.
● Utilize grooming instruments including shears, clippers and dryers.
● Ensuring that all pets are safe during the grooming process.
● Support The Bark Shoppe team with other daily tasks if and when needed.
Person Specification
Working Experience and Education Requirements:
● High school diploma or GED.
● Certification through the National Dog Groomer Association of America is advantageous.
● A minimum of 2 years related grooming experience in a fast-paced team environment
● Has technical grooming skills and a desire to improve them
● Available to work weekends
● Being bilingual is a plus
Knowledge, Skills, and Abilities:
EMPLOYABILITY SKILLS
● Loves dogs and cats!
● Comfortable working with pets of all ages, size, and temperament
● The ability to stand for long periods of time.
● Has an eye for detail
● Reliable and punctual
● Professionalism and good ethics are essential to this role
● Holds a genuine and sincere interest in pets’ individual needs
● The ability to lift heavy pets and equipment
Salary and Benefits:
● $42,840.00 - $55,080.00 per year for PT
● $67,200.00 - $86,400.00 per year for FT
● Bonus pay structure
● Paid time off
● Flexible schedule
● Referral program
● Employee discount
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