Job Description

Ameripan Festas & Cia is seeking a dynamic and motivated Account Manager to join our team. As a leading company in the events and festivities sector, we pride ourselves on delivering unforgettable experiences to our clients. The Account Manager will play a critical role in maintaining and growing our client base, ensuring that each client has an exceptional experience from start to finish. This position requires a blend of excellent communication skills, strategic thinking, and a passion for customer service. The successful candidate will be responsible for managing client relationships, understanding their needs, and developing tailored solutions that exceed their expectations. You will work closely with various internal teams to ensure seamless execution of projects and foster long-term relationships with our diverse clientele. If you are a self-starter who thrives in a fast-paced environment and has a keen eye for detail, we would love to hear from you! Join us at Ameripan Festas & Cia and be part of a team that is dedicated to making every event a celebration of life! Your role as an Account Manager will require strong organizational skills, the ability to multitask, and a commitment to delivering excellence.

Responsibilities

• Manage a portfolio of clients and build strong relationships with them.
• Understand client needs and objectives to provide tailored services and solutions.
• Coordinate with internal teams to ensure timely and successful project delivery.
• Prepare and present proposals and contracts to clients in a compelling manner.
• Monitor project progress and address any issues that arise promptly.
• Conduct regular check-ins with clients to assess satisfaction and gather feedback.
• Identify opportunities for upselling and cross-selling services to enhance client value.

Requirements

• Bachelor's degree in Business, Marketing, or related field.
• Proven experience in account management or a similar role in the events industry.
• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a commitment to achieving results.

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